Recruiter Summary

Eric
Disque.

Content strategy and UX content leader with 15+ years driving product adoption, reducing support burden, and scaling AI-powered content operations across enterprise engineering organizations.

Open To

  • Content Design
  • UX Writing
  • Technical Writing
  • Product Management

Selected Outcomes

Feature adoption
+214%
Feature adoption
Associated Press
Faster content delivery
80%
Faster content delivery
AWS
Accessibility improvement
+753%
Accessibility improvement
Amazon
Reduction in review time
83%
Reduction in review time
AWS

Experience

  • Amazon Web Services (AWS)
    Senior UX Writer, Applied AI Solutions & Fire TV
    2022–2026
  • Associated Press
    Documentation Manager
    2018–2022
  • Pragmatics
    Senior Technical Writer/Editor
    2017–2018
  • FTI Consulting
    Technical Support Engineer
    2010–2016

Specialties

  • AI Content Operations
  • Developer Experience
  • Technical Documentation
  • UX Writing
  • Docs-as-Code
  • Content Design
  • Accessibility
  • Localization
  • Information Architecture
  • Content Strategy
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