Recruiter Summary
Eric
Disque.
Content strategy and UX content leader with 15+ years driving product adoption, reducing support burden, and scaling AI-powered content operations across enterprise engineering organizations.
Open To
- Content Design
- UX Writing
- Technical Writing
- Product Management
Selected Outcomes
- Feature adoption
- +214%Feature adoptionAssociated Press
- Faster content delivery
- 80%Faster content deliveryAWS
- Accessibility improvement
- +753%Accessibility improvementAmazon
- Reduction in review time
- 83%Reduction in review timeAWS
Experience
- Amazon Web Services (AWS)Senior UX Writer, Applied AI Solutions & Fire TV2022–2026
- Associated PressDocumentation Manager2018–2022
- PragmaticsSenior Technical Writer/Editor2017–2018
- FTI ConsultingTechnical Support Engineer2010–2016
Specialties
- AI Content Operations
- Developer Experience
- Technical Documentation
- UX Writing
- Docs-as-Code
- Content Design
- Accessibility
- Localization
- Information Architecture
- Content Strategy
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